Certification / QUALITY POLICY
Quality is a constant and permanent concern of Indelague, based on a policy of continuous improvement and total satisfaction of all customers providing them with innovative products combined with the highest quality standards at competitive prices in a short period of time. In 1992 was created the Quality Department, responsible for certification Indelague. APCER (Portuguese Certification Association) confirms and certifies the Quality Management System implemented in Indelague by NP EN ISO 9001:2015, providing greater assurance of quality and rigor to clients, architects, installers and end users. We also have certified IQ Net (The International Certification Network), as a partner of APCER, that recognizes and promotes the certificates issued in order to respond to global customers by providing Certification Services on a worldwide basis.
Indelague, as a experienced and demanding company to fulfillment of European standards in the areas of lighting, electronics and environment, has the main products certified by AENOR (Association for Certification) branded Product Certificate and ENEC marking indicating compliance with the European standards and is recognized throughout Europe as well as in other member countries. All products Indelague are designed and manufactured according to these European standards, including EN 60598-1, and all other standards specific to each product.
Our products meet also the Low Voltage Directive (2014/35/UE) as well as the security requirements expressed in the Electromagnetic Compatibility Directive (2014/30/UE) and its conformity attested by various tests.
Indelague Industry is a cutting edge company in the design of product solutions in the various business segments of the lighting and electricity market, which aims to satisfy with quality the interests of concerned parties, by complying with all the legal and regulatory requirements applicable to the company, and always looking for the continuous improvement of the QMS and of the whole organization.
Therefore, it understands as fundamental:
-Increasing sustainable growth without ever compromising the company's quality and viability principle;
-Committing to comply with client’s requirements by ensuring legal and applicable requirements in order to continuously improve the effectiveness of the QMS;
-Satisfying client’s needs and expectations;
-Maintaining a partnership relationship with suppliers in order to fulfil the requirements and assume quality commitments for their products/services;
-Promoting employee training and experience;
-Promoting the participation of all employees, assuring awareness for work safety and the prevention of health damages.